Categories for Shopper & Mysteryt

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Shopper & Mysteryt
04/27/23

Shopper Insights: Uncovering the ”Why” Behind ”What” Your Customers Buy

As a consumer product brand, you know that understanding your customers is key to driving sales and building brand loyalty. While tracking sales data can give you some insight into what your customers are buying, it doesn’t tell you why they’re making those purchases. That’s where shopper insights come in. Shopper insights provide a deep… Read article

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Shopper & Mysteryt
04/28/22

Pictures Speak a Thousand Words – Also on Study Reporting and Insights

Pictures speak a thousand words – it’s impossible to live a lifetime without hearing this expression. Most likely because it is true; we human beings receive, adopt, and act based on visual information. In our past and as an integral part through our transformation into a modern human race, the ability to see and act… Read article

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Shopper & Mysteryt
03/31/22

Asiakkaan asenteet, motivaatiot ja Shopper-tutkimus

Asiakkaan ostokäyttäytyminen perustuu asenteisiin ja motivaatioihin. Ymmärrys siitä miten asiakas suhtautuu brändiin, tuotteeseen tai palveluun on elintärkeää markkinoinnin ammattilaisille, jotta he voivat suunnitella merkityksellisen viestin, positioinnin ja myyntistrategian. Näiden kaikkien tavoitteena on ostamisen todennäköisyyden vahvistaminen. Markkinatutkijoiden yleinen lentävä lause on, että ”mitä asiakkaat sanovat tekevänsä ja mitä he todella tekevät, ovat täysin eri asioita”. Tämän… Read article

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Shopper & Mysteryt
07/02/19

Modern mystery shopping – Insights as a pulse

Mystery shopping is an insights technique deployed to evaluate retail operations or quality of service provided by a business. Today, the core idea of mystery shopping is to evaluate and track in-store execution and customer experience, comparing the study results against the tactical and strategic objectives of a company. Interestingly, mystery shopping has long history;… Read article

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Shopper & Mysteryt
12/18/17

From Babylonian bazaars to high-street shops – it’s all about location and in-store insights

Through ages there has been a buzz where people meet. Bazaars, village main squares, taverns strung out of the walking paths in the middle of nowhere. Consequently, where people have met, items have been exchanged, sold and bought. Over centuries the hottest buzz has happened in specific locations where the ultimate purchasing decisions have been… Read article

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