{"id":43,"date":"2021-09-23T10:46:35","date_gmt":"2021-09-23T07:46:35","guid":{"rendered":"https:\/\/crowst.com\/crowsters\/?page_id=43"},"modified":"2025-03-11T12:53:39","modified_gmt":"2025-03-11T10:53:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.crowst.com\/crowsters\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
\n
<\/div>\n\n\n\n

FAQ<\/h2>\n\n\n\n
\n
What is Crowst?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

Crowst Oy is a Finnish company, and the Crowst mobile application has been developed in
Finland. The company is headquartered in Helsinki.<\/p>\n\n\n\n


The core idea of Crowst is to enable people to get their voice heard. Using the Crowst mobile
app you can respond to a variety of studies and surveys, at times that suit you the best, on
topics that you feel close and important. The mission of Crowst is to enable people to
influence with the help of mobile technology and enable companies to learn to improve and
develop their operations and offerings.<\/p>\n\n\n\n


Crowst is a digital service that bridges people and companies together, in the form of
insights.<\/p>\n<\/div><\/div>\n\n\n\n

Why join Crowsters?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

You can voice your opinion by responding to studies, surveys, and other missions. By doing
so, you earn rewards! The Crowst missions may be location-based, meaning you need to be
in a certain location such as a shop to be able to respond. Some missions are non-location
based; for these you can respond from anywhere.<\/p>\n<\/div><\/div>\n\n\n\n

What are the requirements to become a Crowster?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

You only need to have an Android or iPhone smartphone, and you need to be 15 years old or
older. You can download the Crowst app on Play Store: https:\/\/bit.ly\/crowstandroid or App
Store: https:\/\/bit.ly\/crowstiphone free of charge and participate in missions whenever you
want.<\/p>\n<\/div><\/div>\n\n\n\n

What are Crowst missions?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

Crowst missions are simple surveys that ask you to describe your opinions or experiences on
products, services, campaigns, trends, and other things. Companies and other organizations
such as cities are interested in your views. This means you opinions are valuable, and
companies need to hear them to develop their operations and offering.<\/p>\n<\/div><\/div>\n\n\n\n

What do Crowst missions usually include?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

A typical Crowst mission includes different types of questions, such as multiple choice, 5-star
rating of free text questions, for which you answer by your own words. In addition to
answering to different types of questions, you may be asked to take a picture or two as part of
the mission.<\/p>\n\n\n\n


Each mission includes background information and instructions on what the mission is about
and how to answer. Please read these guidelines on each mission before answering.<\/p>\n<\/div><\/div>\n\n\n\n

How do I stay tuned on new missions?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

When a new mission opens, Crowst sends a mobile notification to the target group of the
mission in question. On some location-based missions, Crowst also sends an automatic
message to your phone when there is an open mission nearby, close to your location. This
way you don\u2019t miss or forget mission on the move. Make sure you give us a permission to
send push notifications to you when you register to the app!<\/p>\n\n\n\n


You can also check the latest mobile notifications on the app: left hand side menu (opened on
the top left corner) > Notification feed. If there are new, unread notifications there is a
coloured symbol shown.<\/p>\n\n\n\n


We also send monthly newsletters that include information on new missions. To receive
these, tick the box to allow us to send you emails about new missions upon registration. If
you forgot, you can also enable this on the app: left hand side menu > Settings > scroll down
and check that the box is ticked for \u201cSubscribe to emails informing on new missions\u201d. Save
the changes.<\/p>\n\n\n\n


Like and follow Crowst also on Facebook and Instagram, we post regularly on new missions:<\/p>\n\n\n\n

https:\/\/www.facebook.com\/CrowstApp<\/a><\/p>\n\n\n\n

https:\/\/www.instagram.com\/crowstapp\/<\/a><\/p>\n<\/div><\/div>\n\n\n\n

What are Crowst points?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

Each study or mission is worth a certain number of Crowst points. As you do more missions,
you accumulate the points. These points determine your level among Crowsters. There are 7
levels. The three highest levels; Eagle (x15%), Phoenix (x25%) and Dragon (x50%) offer you
better rewards in the form of multipliers.<\/p>\n\n\n\n


For example, on the Dragon level you earn 7,5\u20ac from a mission that has the standard reward
of 5\u20ac, thanks to the x50% multiplier. The multiplier is applied both to the monetary value and
points. On the app\u2019s (left hand top menu) Ranking section you see the Crowst levels and
multipliers.<\/p>\n\n\n\n


If you are inactive for 3 months, meaning you don\u2019t answer to any Crowst mission during a
If you are inactive for 3 months, meaning you don\u2019t answer to any Crowst mission during a
3-month period, your level status is switched to the Sleeping Mode. This means that you
temporarily lose the multiplier benefit if you are on some of the three highest levels; Eagle,
Phoenix or Dragon. You restore your multiplier benefits by responding to two Crowst
missions within 3 months. Answer regularly to missions so the Sleeping Mode will never
activate.<\/p>\n<\/div><\/div>\n\n\n\n

What are the Crowst levels \/ bird badges?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

When you install the Crowst app and register, your journey as a Crowster starts. In the
beginning your level is Egg, and after earning your first 1500 points by answering to Crowst
missions you achieve the higher Duckling level. With points, you advance to the higher
levels: Sparrow, Peacock, Eagle, Phoenix and Dragon.<\/p>\n\n\n\n

On the three highest levels you enjoy multiplier benefits to the monetary value and points you
earn (please see the previous question). You can see your level on the My Status section (top
right corner) in the app. Scroll down on the view, and you will also see how many points you
are missing to achieve the next level.<\/p>\n<\/div><\/div>\n\n\n\n

What can I do with the earned euros?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

When you have accumulated enough euro value on your account, you can redeem the value as gift cards for the sums of 10\u20ac or 20\u20ac directly on the app.<\/p>\n\n\n\n


You can redeem an e-voucher that is delivered to you by email. E-vouchers are delivered by GoGift as SuperLahjakortti, which you can exchange to any gift card of your choice from the wide selection at https:\/\/gogift.io\/fi\/fi\/eur. E-vouchers are delivered free of delivery \/ service fee. From time to time, Crowst may bring new reward options to the app.<\/p>\n<\/div><\/div>\n\n\n\n

Pending mission approvals and quality checks. What are these?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

Crowst carries out a quality check for all responses. We do this using technological means
and manually in person. At Crowst, we want to ensure high quality, validity, and reliability of
the study results for our company clients.<\/p>\n\n\n\n

Among other things, in these quality checks Crowst ensures that the response has meaningful
free-text responses, the (possible) pictures are taken following instructions and they are clear
and in-focus. If the response is inadequate, incomplete, faulty, or invalid, it is rejected.<\/p>\n\n\n\n

You can see your responses that are pending approval on the My Status view in the app.<\/p>\n<\/div><\/div>\n\n\n\n

Can I change the language of the Crowst app?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

You can use the Crowst app either in Finnish or English. Please note that most of the studies
in Finland are in Finnish.<\/p>\n<\/div><\/div>\n\n\n\n

How can I contact Crowst?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

If you have other questions or encounter challenges in using the app, please send us an email:
support@crowst.com<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"FAQ","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-43","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - Crowsters<\/title>\n<meta name=\"description\" content=\"Read more about Crowsters and see our frequently asked questions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.crowst.com\/crowsters\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fi_FI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Read more about Crowsters and see our frequently asked questions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.crowst.com\/crowsters\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Crowsters\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CrowstApp\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-11T10:53:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.crowst.com\/crowsters\/wp-content\/uploads\/sites\/2\/2021\/10\/crowst-share-b2c-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Arvioitu lukuaika\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 minuuttia\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.crowst.com\\\/crowsters\\\/faq\\\/\",\"url\":\"https:\\\/\\\/www.crowst.com\\\/crowsters\\\/faq\\\/\",\"name\":\"FAQ - 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